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🔒 Privacy Policy

Effective Date: October 26, 2025

1. Introduction

DocuDynamic ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our document generation service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password (encrypted)
  • Document Content: Templates and generated documents you upload
  • Payment Information: Processed securely by third-party payment processors

2.2 Automatically Collected Information

  • Usage Data: IP address, browser type, pages visited, time spent
  • Cookies: Session cookies for authentication and preferences
  • Log Data: Error logs and system performance data

3. How We Use Your Information

  • Provide and maintain our services
  • Process your documents and generate files
  • Send important notifications and updates
  • Improve our services and user experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Storage and Retention

Smart Retention Policy

We implement a smart retention policy based on user type to balance usability and privacy:

👤 Guest Users:
  • Templates: Deleted when session ends (~4 hours of inactivity)
  • Generated documents: Auto-deleted after 1 hour
  • Session data: Cleared on logout
✅ Registered Users:
  • Templates: Saved permanently until you delete them
  • Generated documents: Auto-deleted after 24 hours
  • Account data: Retained until account deletion

Why this approach? This gives registered users time to re-download files if needed, while ensuring we don't store sensitive documents indefinitely. You can manually delete any file immediately after download.

5. Data Sharing

We do NOT sell, rent, or share your personal data with third parties, except:

  • With your explicit consent
  • To comply with legal obligations
  • With service providers under strict confidentiality agreements
  • To protect our rights and safety

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Object: Object to processing of your personal data
  • Withdraw Consent: Withdraw consent at any time

7. Security Measures

  • HTTPS encryption for all data transmission
  • Encrypted password storage using bcrypt
  • Regular security audits and updates
  • Access controls and authentication
  • Automatic file deletion after 2 hours

8. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or website notification.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: docudynamic@gmail.com

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